Getting Started
What is Brozz?
Brozz is a unified digital services platform that lets you apply for government, business, financial, student, documentation, web development, and brand identity services entirely online — no office visits required.
Do I need to create an account?
Yes. You need to sign up with your name, email, and phone number to submit applications and track their progress. Registration is free and takes less than a minute.
Is Brozz available on mobile?
Yes. Download the Brozz app from the Google Play Store. The website also works perfectly on mobile browsers.
Applications & Process
How do I apply for a service?
Browse the services catalogue, select the one you need, fill out the online form, upload the required documents, and complete payment. You will receive a tracking ID once submitted.
What documents do I need to upload?
Required documents vary by service. The application form clearly lists every document needed before you submit. Common documents include Aadhaar, PAN card, passport-size photos, and address proof.
Can I apply for multiple services at once?
Yes. Each service has its own application form. You can submit as many applications as you need, and track each one separately with its unique tracking ID.
Payments
What payment methods do you accept?
We accept UPI, debit cards, credit cards, and net banking. All payments are processed securely through Cashfree Payments.
Are there any hidden charges?
No. The price shown on each service page is the final price. There are no hidden fees, handling charges, or surprise costs.
Can I get a refund?
Refunds are handled on a case-by-case basis depending on the service and the stage of processing. Contact our support team if you need assistance.
Tracking & Delivery
How do I track my application?
Go to the Track page, enter your tracking ID (e.g. PAN-4821BROZZ-XD), and you will see the current status in real time.
How long does processing take?
Most applications are processed within 24–48 hours. Timelines vary depending on the service type and government processing times.
How will I receive my documents?
Completed documents are delivered digitally. You will receive a notification and can download them from your profile dashboard.
Support
How do I contact support?
You can call us at +91 92881 44690, email mail@brozz.in, or visit our Contact page. We are available during business hours.
What if my application gets rejected?
If your application is rejected, the status will show the reason. You can contact support to understand the issue and re-apply if needed.
Still have questions?
Our team is happy to help you out.