Information We Collect
- Personal information such as name, email address, phone number, and postal address when you register or use our services.
- Documents and images you upload for service applications (e.g., Aadhaar, PAN, certificates).
- Device information, IP address, browser type, and operating system for analytics and security.
- Usage data including pages visited, time spent, and interactions within the app or website.
How We Use Your Information
- To provide, maintain, and improve our services.
- To process your service applications and communicate status updates.
- To verify your identity and prevent fraud or misuse.
- To send important notices, updates, and support messages.
- To comply with legal obligations and government requirements.
Data Sharing & Disclosure
- We do not sell your personal information to third parties.
- We may share data with government agencies or authorities as required for processing service applications.
- We may engage trusted third-party service providers (e.g., cloud hosting, SMS, email) who are bound by data protection agreements.
- We may disclose information if required by law or to protect our legal rights.
Data Security
- We implement industry-standard encryption (SSL/TLS) to protect data in transit.
- Access to personal data is restricted to authorized personnel only.
- We regularly review and update our security practices to safeguard your information.
Data Retention
- We retain your personal data only as long as necessary to provide services and fulfill legal obligations.
- After account deletion, we may retain certain records as required by applicable law or for legitimate business purposes.
Your Rights
- You can access, update, or correct your personal information through your profile settings.
- You can request account deletion at any time (see our Delete Account guide).
- You can withdraw consent for data processing where applicable.
- You can contact us to request a copy of your data or raise a complaint.
Third-Party Links
- Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
Changes to This Policy
- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
- We encourage you to review this policy periodically.
Have privacy questions?
Reach out to us anytime.